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General Information
Welcome to the Swift County-Benson Hospital web site. Our staff will make your stay with us as comfortable as possible.

Chapel
The hospital chapel is located near the visitor entrance. It is nondenominational and open to all patients, family members and visitors around the clock. If you are admitted and wish to see your spiritual advisor, you or a family member must notify them to let them know you have been hospitalized.

Check-in Registration
All patients needing services will be required to register in the outpatient waiting room. Please have all current insurance information with you at the time of registration.

Food Services
Patient meals are served at 7:30 a.m. 11:30a.m. and 5:00 p.m. In keeping with the hospitals commitment to good health, we prepare our meals using the dietary guidelines to increase fiber and reduce fat, cholesterol, sodium and sugar. Your preferences or substitutes may be relayed to the Dietary department through the Dietary Supervisor or the nursing staff.

Front Lobby Information Desk
Our front lobby information desk personnel will work with you to help answer any questions or concerns you might have. They may be required to put you in contact with special hospital staff to answer your more specific needs. Please call 320-843-4232 or 1-800-324-0787 for more information.

General Visiting Policy
Our visiting hours are from 11:00am to 8:30pm. These hours apply to both general visiting as well as obstetrics. Visitors will be asked to leave during those times when nursing care must be given to the patient. We would ask visitors not to come at mealtimes if possible, unless a relative or friend is coming to help feed the patient.

Restrictions to visitation will apply as follows:
- Patient requests no visitors
- Physician writes an order restricting visitation
- During periods of flu outbreaks

The SCBH has no restrictions on children visiting however
- All children must be attended by an adult visitor at all times
- Children who are ill should not be brought in to visit hospital patients
- Children must wear shoes at all times

Nursing personnel may limit the number of visitors and duration of the visit in the best interest of all patients.

Health Insurance
Please bring your insurance policy identification and numbers with you when you are admitted. If the information is not available at that time, please call or send it to the billing office as soon as possible. We will bill your insurance carrier as a courtesy to you provided we are given the necessary information. If your insurance company requires prior authorization, please let us know so we can contact your insurance company for you.

Home Care
SCBH-Home Health Care is a hospital based Medicare Certified Home Care program that provides continuity of care for patients in their homes. Under the orders of a physician, the staff of professional nurses are able to provide skilled services in the home including IV, Physical, Occupational, and Speech therapy as well as wound care, medication regulation and health problem assessment. Home health aides and Homemakers are also available to help people meet their personal care and homemaking needs. For more information click here.

Infant Car Seat Rental
As each new arrival is ready to leave the hospital, they are required to use a child safety seat. If you have not yet purchased an infant safety seat, you may rent one from us. For more information, please ask the charge nurse during your stay.

Lost & Found
If you have lost an item while your were at the hospital, please contact the front lobby information desk for assistance in finding it.

Patients Rights
Patients will, at admission, be told that there are legal rights for their protection during their stay at this facility. You will receive a copy of the Patients' Bill of Rights on admission. Please read through the document carefully. If you have any questions or concerns about this information, please contact the Health Information Department.

Rooms/Privacy
Each of our semi-private rooms includes a television, telephone and bathroom for your convenience.

SCBH Auxiliary
The SCBH Auxiliary is active in helping maintain and improve the hospital's equipment and facilities. Annual activities throughout the year include educating the public and sponsoring hospital fund-raising activities. For more information click here.

Smoking
Smoking is prohibited in the hospital at all times for the health and safety of our patients and as mandated by Minnesota law.

Staff
Our team of doctors, nurse practitioners, nurses and support staff are committed to treating each of our patients with compassion and respect. We are here to make your stay with us as comfortable as possible. Please do not hesitate to contact any member of our staff to answer your questions or assist you during your stay.

Support & Education Groups
The Swift County Benson Hospital provides many support and education groups including Cardiac, Diabetes, Fibromyalgia, Reach to Recovery (Breast Cancer, Post Mastectomy) and Pulmonary/Respiratory groups. For more information on any of these groups please click here or contact the hospital for directions to the appropriate personnel.

Telephone
Each patient room has a telephone for your convenience. You must dial 9 to get an outside line. All local calls are free of charge and any long distance calls must be charged to a phone card or made as a "collect" call. If you should require assistance, dial "0" and ask for help from the information desk. Additional phones are located in the front lobby and hallway.

	Waiting Rooms We have several waiting rooms located throughout the hospital. All waiting rooms are available to visitors, family members and patients. Please make yourself comfortable in these areas while you are here.