Front Lobby/Registration
Please have your current insurance information with you at the time you register at the registration desk next to the main entrance.  Our staff will work with you to answer any questions or concerns you might have.

ChapelChapel and Your Spiritual Advisor
Located near the visitor entrance, our chapel is nondenominational and open to patients, family members and visitors. Please notify, or have family contact your spiritual advisor about your hospitalization.

Food ServiceFood Service
Patient meals are served at 7:30 a.m., 11:30 a.m. and 5:00 p.m. Our dietitian and kitchen staff prepare meals for patients according to your doctor’s orders. Relay your food preferences or substitutes to the Dietary Supervisor or your nursing staff.

Your visitors can dine with you by checking with the nurses’ desk before 9:30 am for lunch. We can also serve supper meals for families and would like to know by 3 pm. Please tell your nurse about your plans. Your nurse will then call the kitchen with your visitor’s meal choices. Visitor meals may be eaten with patients or they can go to the dining area for a meal.

Lost and Found
If you have lost an item while you were at the hospital, please contact the front lobby information desk for assistance in finding it.

No SmokingSmoking
Minnesota law prohibits smoking on the hospital grounds to protect the health and safety of our patients. Thank you for not smoking on the SCBHS campus.

Patients who smoke can speak to their care provider or attending nurse about being prescribed a nicotine patch during their stay.

Each patient room has a telephone. Dial 9 to get an outside line. All local calls are free.  Long distance calls must be charged to a phone card or made as a “collect” call. If you need assistance, dial “0” and ask for help. Phones are also located in the front lobby and hallway.

Waiting Rooms
Four waiting areas are located throughout the hospital are available to visitors, family members and patients. Make yourself comfortable in these areas.

Health Insurance
Please bring your insurance policy identification and numbers with you when you are admitted. If the information is not available at that time, please call or send it to the billing office as soon as possible. We will bill your insurance carrier as a courtesy to you provided we are given the necessary information. If your insurance company requires prior authorization, please let us know so we can contact your insurance company for you.  We accept credit card payments.